Vision One Research is a leading UK market research agency providing high quality business and consumer research with offices in London and the North West (Liverpool). Our specialist services include focus groups, eye-tracking, hall tests, online and telephone surveys.

Whether your interest is in measuring or tracking your advertising or marketing performance, evaluating new products ideas or simply to measure customer satisfaction, then we can help!

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Benefits Of A Staff Survey 22 June 2015

Customer satisfaction companies are likely to be focused on ensuring your customers are happy, but  it is important that you are also sufficiently focused on making sure staff are content? Companies that listen to their employees by regularly engaging in staff surveys often see motivation and productivity increase significantly.If you are thinking about an employee survey for the first time, ...

Customer satisfaction companies are likely to be focused on ensuring your customers are happy, but  it is important that you are also sufficiently focused on making sure staff are content? Companies that listen to their employees by regularly engaging in staff surveys often see motivation and productivity increase significantly.If you are thinking about an employee survey for the first time, you may consider asking yourself the following questions: Are my employees motivated? How is performance? Do employees want to stay here?Nowadays, most employee surveys are conducted online via email or by phone and are typically conducted annually. Beyond the obvious satisfaction and loyalty metrics and those questions around pay and benefits, we also recommend you cover:StressDo employees feel stressed? If so, how often? Does it relate to their work, do they feel they have been unable to carry out work in the past due to stress?Work/life balanceAre employees happy with the level of flexibility they have in their job? Are they happy with their hours and do they feel that any concerns in this area would be listened to?Feeling ValuedOne of the important measures that often predicts employees’ disposition towards their employer is whether or not they feel valued and are making a useful contribution to organisation or their customers.ChangesOccasionally employees can struggle with change – so important to understand that If there have been organisational changes, how do your employees feel about the way they have been handled. Are they clear with their role within the current structure and are they suitably equipped to handle the changes.Finally, we recommend that you try to benchmark your results (against other organisations or previous years) – this way you can understand where you relative strengths and weaknesses are. Often it is these comparisons which help ensure you make the right decisions.
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