Virtual Shopper is the innovative Mystery Shopping programme from Vision One Research the retail and shopper experts. Combining new tools and processes, we offer a range of Mystery Shopping techniques, including:
- Face to face (evaluating shops, restaurants, leisure activities)
- Web (online shopping)
- Telephone (evaluating customer service via call centre or staff)
We use professional and highly trained mystery shoppers for many
of our projects, Although we can also recruit your own customers
to provide the feedback you require. We can offer online reporting and text/email alerts to ensure you are always in touch.
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