Retail Services

Vision One is a leading research specialist in the retail arena. In particular, 
we focus on shopper behaviour & psychology and retail & brand experiences. 
Some of the products and services we offer include:
     • Customer and store observation
     • Accompanied shopping
     • Qualitative groups and workshops
     • Mystery Shopping
     • BEES – Understanding the customer experience
     • Heartbeat – Optimising in-store music, radio and multimedia
     • Customer Satisfaction
     • Internet research and panels
     • Eye Tracking - i Vision