The services that we offer include:
- Questionnaire and sample design
- Advice on hard to reach groups including disabled people and ethnic minority groups
- Advice on maximising response rates
- Full written report
- Analysis of Performance Indicators against published Performance Indicator data
- Benchmarking with any other comparable landlords
- Geographical analysis of your data at area, borough, regional and national levels
- Analysis on the key drivers of satisfaction
- Advice on how to raise satisfaction levels
We will ensure that all of your data meets your legal requirements.
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